Service Terms & Conditions
Welcome to Agent Lions Den!
Before you get started, please take a moment to understand how our subscription works. When you subscribe, you’ll be billed monthly until you cancel. You can cancel anytime, and your access will end immediately.
Because our systems activate immediately and involve prepaid wallets for texts, calls, ads, and AI usage, all payments are final and non-refundable.
We provide powerful tools, education, and AI technology to help you grow your business — but your results depend on your own effort, market conditions, and consistency. We don’t make income guarantees, and we operate independently of platforms like Meta, Google, Bing, and YouTube.
By clicking Pay, you confirm you’ve read and accepted these Terms and our Privacy Policy. Completing payment constitutes your electronic signature and consent to recurring billing.
Agent Lions Den Inc.
Last Updated: November 2, 2025
Introduction
By purchasing, subscribing to, or using any services offered by Agent Lions Den Inc. (“Agent Lions Den,” "Lions Den," “ALD,” “we,” “us,” or “our”), including the CRM platform, Skool community, AI voice and text tools, ad systems, training programs, or related software (collectively, the “Services”), you (“Client”) agree to be bound by these Service Terms & Conditions (“Terms”).
By clicking the "Pay" button, you confirm that you have read, understood, and accepted these Terms and our Privacy Policy. Completing payment constitutes your electronic signature and consent to recurring billing, automatic renewals, and the policies described below.
1. Term & Cancellation
1.1 All subscriptions are month-to-month and renew automatically until canceled.
1.2 Client may cancel at any time by providing written notice to [email protected].
1.3 Upon cancellation, access to the platform and all communication automations will terminate immediately.
1.4 All Clients are required to complete an offboarding form and provide feedback before ALD releases their CSV export of active leads and database records.
1.5 ALD will provide the Client’s CSV export within five (5) business days after receiving the completed offboarding form.
1.6 All fees paid are non-refundable. No prorated refunds are provided for unused time or balances (see Section 10 for complete refund policy).
1.7 ALD reserves the right to suspend or terminate Services for non-payment, misuse, or violation of these Terms.
1.8 ALD does not offer account “pauses” or “holds.” Once activated, subscriptions continue to renew monthly until canceled.
2. Subscription Billing & Wallets
2.1 By subscribing, Client authorizes ALD to automatically charge the payment method on file for recurring fees and wallet-based recharges until canceled in accordance with these Terms. Charges may appear as “ALD Method” or “ALD-OCC-METHOD.”
2.2 Billing Transparency
By activating your ALD account, you understand the platform may bill up to four (4) separate items:
(a) the $50/month CRM platform fee,
(b) the CRM Usage Wallet (auto-recharged $50 when balance ≤ $25),
(c) the AI Voice/Text Wallet (usage-based), and
(d) the Ads Wallet (for paid ads you choose to run).
Ad spend and usage costs are always separate from the $50/month platform fee.
2.3 Monthly CRM Platform Fee: $50/month — base platform access fee.
2.4 CRM Usage Wallet:
(a) Used for texts, emails, automations, and all inbound and outbound phone calls made or received through the CRM.
(b) Initially charged $50.
(c) When the balance reaches $25 or below, it automatically recharges another $50.
(d) Wallet funds are prepaid credits and non-refundable, whether or not fully used.
2.5 AI Voice/Text Wallet: Used for AI-based calls and texts; auto-recharges in $20 increments or every 30 days, whichever occurs first.
2.6 Ads Wallet: Funds advertising campaigns; initially charged $250 and auto-recharges $250 when the balance falls below $50.
2.7 If any wallet reaches $0, related automations, ads, or AI functions will pause until reloaded.
2.8 ALD is not liable for service interruptions caused by insufficient wallet balances.
2.9 Wallet funds are prepaid credits and non-refundable, whether or not fully used. ALD is not liable for interruptions caused by insufficient balances. All subscription fees, wallet recharges, and ad spend are final.
3. Credit Card Authorization & Billing Policy
3.1 Client authorizes ALD to charge the payment method provided for all fees, wallet recharges, ad expenditures, and applicable costs.
3.2 Client waives any right to dispute or reverse charges through chargeback.
3.3 If a chargeback is initiated, Client shall reimburse ALD for all related costs, including a $250 administrative fee.
3.4 Accounts with invalid, expired, or declined cards will be placed on automatic pause until updated.
3.5 Accounts overdue by more than seven (7) days may be suspended until resolved.
3.6 Subscription fees, wallet recharges, and ad spend are final and non-refundable.
3.7 By maintaining an active ALD account, Client expressly authorizes automatic wallet recharges as described in Section 2 without additional notice or approval.
4. No Business Opportunity, Financial Advice, or Earnings Guarantee
4.1 Agent Lions Den Inc. is a sales and marketing education company. We do not sell a business opportunity, franchise, or “get rich quick” system.
4.2 All training and tools provided are for educational and operational use only.
4.3 ALD makes no guarantees regarding leads, closings, commissions, or income.
4.4 Any examples of earnings or results shared are for illustrative purposes only and should not be interpreted as typical or promised outcomes.
4.5 Client acknowledges that success depends on multiple factors outside ALD’s control, including effort, experience, and market conditions.
4.6 ALD does not provide legal, financial, or investment advice and is not licensed to act as a broker, financial advisor, or legal consultant.
4.7 AI Communication & Liability Disclaimer:
(a) ALD’s AI voice and text systems operate using proprietary scripts, trained logic, and adaptive conversation models designed to qualify and engage real estate leads. While these systems are configured to follow professional and compliant guidelines, ALD does not warrant or guarantee the content, tone, or accuracy of any AI-generated message, nor the interpretation or reaction of recipients.
(b) Client acknowledges that AI communications may vary in tone, pacing, or phrasing depending on lead responses and platform behavior. Client accepts full responsibility for reviewing, approving, and supervising all outgoing AI communications made through their account.
(c) ALD shall not be liable for any claim, loss, or complaint arising from AI interactions, including but not limited to perceived tone, messaging style, compliance issues, or communication outcomes.
5. Use of Services & Third-Party Platforms
5.1 ALD provides access to proprietary and third-party systems, including but not limited to Skool and other partner platforms used for CRM, AI automation, marketing, and communication.
5.2 ALD does not control third-party providers and is not liable for any outages, pricing changes, or policy modifications that affect Service performance.
5.3 Client is solely responsible for compliance with all advertising and communication laws applicable to their campaigns, including A2P registration, CASL, TCPA, CAN-SPAM, and Meta advertising policies.
5.4 Client Consent Responsibility:
(a) Client acknowledges that all uploaded contacts, leads, and communication lists must consist solely of individuals who have provided valid and lawful consent to be contacted under all applicable anti-spam and telecommunication laws, including but not limited to CASL, TCPA, and CAN-SPAM.
(b) Client is solely and entirely responsible for obtaining and maintaining such consent and for the accuracy, legality, and source of all data uploaded into ALD systems.
(c) ALD shall not be liable for any fines, penalties, damages, or complaints arising from Client’s failure to secure proper consent or for any outreach conducted through the CRM, AI tools, or connected automations using Client-provided data.
(d) Client agrees to indemnify and hold harmless ALD, its officers, affiliates, and contractors from any claim, cost, or government action resulting from unauthorized or unlawful communications made through Client’s account.
5.5 ALD provides tools and recommendations but does not guarantee ad approval, cost per lead, or campaign performance.
6. Leads, Data, & Privacy
6.1 Client retains ownership of all leads and data uploaded into their system.
6.2 After cancellation, data is retained for up to five (5) business days following receipt of the completed offboarding form, after which it is permanently deleted. ALD has no duty to retain or recover data thereafter.
6.3 ALD may access Client accounts for support, setup, optimization, or compliance verification.
6.4 All data handling follows our Privacy Policy.
7. Intellectual Property & Use Restrictions
7.1 All proprietary frameworks, systems, templates, scripts, AI configurations, videos, and documentation (“Proprietary Materials”) are the exclusive property of ALD.
7.2 Client receives a limited, non-transferable, revocable license to use such materials solely during an active subscription.
7.3 Client shall not copy, resell, distribute, reverse engineer, or create derivative works from Proprietary Materials.
7.4 Unauthorized use constitutes a material breach and may result in immediate termination and legal action.
8. User-Generated Content & Licensing Rights
8.1 By submitting, posting, or uploading any content (including testimonials, feedback, or success stories), Client grants ALD a worldwide, royalty-free, perpetual, non-exclusive license to use, reproduce, adapt, publish, or distribute such material in any media for promotional or educational purposes.
8.2 Client confirms that any content submitted is their own and does not infringe upon third-party rights.
8.3 ALD reserves the right to remove any user-submitted material deemed inappropriate or misleading.
9. Results Disclaimer
9.1 Individual results vary. ALD makes no guarantees of success or earnings.
9.2 Performance depends on Client’s implementation, consistency, and market conditions.
9.3 Testimonials and case studies represent individual experiences and are not typical results.
10. Refund Policy
10.1 All subscription fees, wallet balances, and advertising spend are final and non-refundable.
10.2 Clients may cancel their subscription at any time by written notice. Cancellation stops all future billing but does not entitle the Client to any refund for charges already processed.
10.3 Wallet balances are prepaid usage credits and cannot be refunded or transferred, whether or not fully used.
10.4 Refunds are only possible prior to account activation (“Launch”), defined as the earlier of (a) CRM access granted, (b) wallet funding, (c) ad campaign deployment, or (d) initiation of AI communications.
10.5 Once launch occurs, all payments are final.
10.6 Client agrees not to initiate chargebacks for charges made in accordance with this policy.
10.7 The only exception to the no-refund policy is the 10-Business-Day “Live Leads” Guarantee described in Section 19, which applies exclusively to CRM platform fees and requires full and accurate onboarding.
11. Limitation of Liability
11.1 Services are provided “as is” without warranty of specific outcomes.
11.2 ALD’s total liability shall not exceed one month’s subscription fee.
11.3 ALD is not liable for any indirect, incidental, or consequential damages, including lost profits or data.
11.4 ALD is not responsible for outages, third-party issues, or force majeure events beyond its control.
12. SMS Communications & Consent
By providing your phone number, you consent to receive SMS messages from ALD related to your account, updates, or promotional content. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out or HELP for assistance. Your number will not be shared or sold for third-party marketing purposes.
13. No Affiliation with Meta, Google, Bing, or YouTube
This site and its Services are not affiliated with or endorsed by Facebook (Meta Inc.), Google, YouTube, or Bing (Microsoft Inc.). All related trademarks are the property of their respective owners.
14. Governing Law & Dispute Resolution
14.1 These Terms are governed by the laws of the Province of Ontario, Canada.
14.2 All disputes shall be resolved exclusively through binding arbitration in Ontario under the Arbitration Act, 1991, or by the Ontario Superior Court of Justice at ALD’s discretion.